The structure I follow is built on the work of Jean Noel-Kapferer. His understanding of brand management fits neatly in with a user-centric perspective.
Here is a quick (and blurry) shot from one of the competitive analysis work sessions I am leading.
I have the team review and comment on competitors while looking at live sites but record the team comments on hard-copies so that we can review the competitors together in one view.
The sessions ends with identifying the strongest competitors. Everyone on the team gets three red dots and gives them out in any combination across the competitors.
We will return to these in the next work session - culling out attributes that we think we need to meet or beat.
Mark, it could be of value to our community if you were to provide your thinking based on the work of Jean Noel-Kapferer and how it fits neatly in with a user-centric perspective.
ReplyDeleteSpoon feed it to us!
Hi vinwonders,
ReplyDeleteYes, I agree. More explanation would be good. Spoon feeding right now will consist of my posting from my cell phone after branding work sessions... Not perfect. But I am aiming to put together something soon that briefly explains the entire framework.
Best,
-Mark